Imposter Scams

What It Is

An imposter scam is when someone pretends to be a real person or organization you might trust. They want your money, your personal details, or access to your accounts.

How It Usually Plays Out

  1. You get a call, text, email, or social message from a familiar name.

  2. It claims to be a bank, a delivery company, a coworker, a family member, or “support.”

  3. They create urgency with a problem or a time-limited request.

  4. They ask for money, personal information, or an extra sign-in code.

  5. If you respond, they may keep contacting you with new reasons to comply.

Red Flags

  • The message is unexpected, even if the name looks familiar

  • Pressure to act fast or keep it secret

  • Asking for passwords or extra sign-in codes

  • Asking you to “confirm” personal details

  • Payment requests in gift cards, wire transfers, or crypto

  • Refusing to let you hang up and call back

  • Links that don’t look right

  • Details that stay vague or keep changing

Why People Fall For It

Imposter scams work because they borrow trust. When you see a familiar name and feel urgent pressure, it’s easy to react before you verify.

What To Do Next

  • Stop. Don’t click, reply, or send money.

  • Contact the person or company using a number or website you look up yourself.

  • If it claims to be family or a friend, call or text them using a saved contact you already trust.

  • Never share passwords or extra sign-in codes.

  • If you shared info, change your password right away and make it longer.

  • If you sent money, call your bank or card company as soon as you can.

  • Watch your accounts for charges you don’t recognize.

Takeaway

A familiar name is not proof it’s real. Slow down, verify independently, and keep passwords and sign-in codes private.

Not financial advice. Educational purposes only.

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Technical Support Scams

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Suspicious Emails or Websites